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Privacy Policy

Privacy Policy

Privacy policy

At ALC – ACCESS Learning Centre (Access.edu.gr) we respect the privacy of our users. This privacy statement details the personal information we collect, how we use your information and our legal basis for processing your information in compliance with the General Data Protection Regulations (GDPR). Our privacy policy should be read in conjunction with our terms and conditions.

Privacy and Privacy Statement

At ALC we place the utmost importance in the protection of personal data and wish to inform you of the personal data we collect, process and use, the purposes and the way we do so when using our educational services, looking for information on our website, contacting us through our website or through emails or using the learning platforms.

The Privacy Policy applies to the use of our services and the fulfillment of our contractual obligations and the law. It also applies to those applying for employment at ALC.

Subject of this Privacy Statement

This Data Protection Statement relates to the collection, processing and utilization of your personal data (“Data”) that you communicate to us either by using the services we offer through our website or through the data collected and used to provide our educational services.

We also collect information from those who work with us and job seekers submitting a resume.

We do not collect and process special categories of personal data or sensitive personal data except where required by an express legal provision and in accordance with the terms of the General Privacy Policy.

Collecting personal data.

We collect simple personal data, such as your full name, address and general contact information (including email and telephone number), nationality, date of birth, that is necessary for identifying you, so we can communicate with you, answer any of your requests, and especially to provide our educational services.

Your email address can also be used to send newsletters to you.

Using your data

(A) You can visit our website and use the services we offer online and without registration, where you do not need an individual password, purely for your information, without having to provide personal information. In this case, we do not collect personal information from you, but we simply store access data to the so-called server logs that are automatically communicated to us by the browser (such as the IP address, the referrer, etc.). data is used solely to ensure our site’s non-blocking features, so we can perform error analysis and improve the services we offer and do not allow us to personally identify you, nor are they processed.

(B) You may also participate (in writing, electronically or by telephone) in our actions – on the basis of our announcements and activities concerning our services. In this case, upon completing the relevant application, you are declaring us your personal information.

The collection and processing of this personal data is necessary and is done to execute your specific request, look at your questions, provide you with information about the content and events you have participated in, confirm your participation and our communication.

The disclosure of additional data is at your own discretion.

These Data are not subject to further processing in a way incompatible with the above purposes.

The data will be stored for as long as necessary to meet the targets for which it was collected.

Your information is not shared with third parties.

(C) If you are enrolled in one of our courses, you must register/purchase a course to indicate the various elements that are necessary for your attending the course/class and for us to fulfill our obligations to you resulting from your application.

The disclosure of additional data is at your own discretion.

We collect and use personal data to offer our educational services.

We use your information for the following purposes: To enroll and integrate our students into an online classroom, to support student education and participation in our educational courses, information for you, creating and maintaining a student’s record, offering students a high standard of educational services, issuing assignments, your access via email and a personal code on the online classroom platform (from where you have access to all your online material and fellow students and teacher, via typed conversation or live audio video conferencing), and generally your information and participation in all our educational activities, even if they are not explicitly mentioned here and serve those purposes. We also monitor and respond to your incoming requests (support, email, conversations or phone calls), letting us know about potential problems in our services, where we will respond to help solve your issue.

We also use your information to send you information about our educational and/or other related services and events, to provide you with information about the content and venue of seminars or events, with relevance to your course.

In the case of collecting and processing personal data where the subject’s consent is required, this will be done through a specific Consent Form in which the consent will be recorded and proved.

The processing of the data is done in electronic media and is registered in the corporate system in accordance with the applicable legislation, including the provisions regarding the security and confidentiality of the data.

These Data are not subject to further processing in a way incompatible with the above purposes.

The data will be stored for as long as necessary to meet the targets for which it was collected. We may store your data even after the end of our activities with you but only for as long as it is necessary to fulfill contractual and legal obligations, but also to fulfill the purposes outlined above.

The categories of data about our students that we collect, keep and process include:

  • Personal details and contact details (e.g. e-mail, name, phone number, date of birth)
  • Characteristics (e.g. nationality)
  • Information about instances (e.g. attendance at courses, briefing in case of absence, number of absences)
  • Evaluation results (e.g., tests, evaluation and participation in the course)
  • Information given by the student to the corresponding course material publishers, including access to their LMS (Learning Management System) or to Microsoft to access their Office 365 and OneDrive account.

Information given by the student to the corresponding course material publishers, including access to their LMS (Learning Management System) or to Microsoft to access their Office 365 and OneDrive account.

Third-party service providers / Recipients of personal data

We pass on your information to third parties / partners solely for the purposes stated in this statement. Indicatively, IT service providers, tax and management companies, printing companies, courier companies, security system companies, public tax and insurance authorities, technical consultant, and always with the applicable legislation.

For tax purposes regarding the payment of the service provided by us and the issue of the relevant tax document / document, we transmit the personal data absolutely necessary for your transaction and transaction to affiliated accountants / accountants – tax offices, as well as credit / debit card providers to process your payment using cards.

Under the current legal framework, we may be legally obliged to transmit personal data concerning you, as appropriate, to the relevant police, judicial, administrative, tax and other public authorities and bodies within and outside the European Union, upon a valid request from them, without your previous update.

Under the applicable law, we may, on a case-by-case basis, transmit to you the absolutely necessary personal data for the execution and proper operation of the contracts between us, in order to safeguard our legitimate interests in the collection and settlement of the resulting debts, of any other legal right and legal claim in law firms, accountants / tax consultants and accountants / tax consultants, notaries and bailiffs.

Collection of data and use for advertising purposes

We reserve the right to store your surname and your name, postal address and any additional information you may have posted to us and use it for our advertising purposes, such as informing you of our new services or sending you an informative brochure material by mail. You may refuse / revoke at any time the storage and use of your data for such purposes by sending a message to info@access.edu.gr.

The collection and processing of personal data is based on:

  • The contracts and agreements we have entered into with our clients, associates and suppliers to fulfill our obligations regarding them.
  • The consent of the subject when and where it is required.
  • The legitimate interest: We collect and process personal data if it is judged that processing is necessary for the purposes of our legitimate interests as a controller or third party unless such interest overrides the interest or fundamental rights of the data subject, if the data subject is a minor.
  • To comply and fulfill our legal obligation, in accordance with national law, such as our tax and insurance obligations and EU law.

Privacy

We ensure our website uses the appropriate technical and organizational measures.

Our site offers connection security via HTTPS.

The electronic platform we use has limited accessibility (through a personal user code), created by Microsoft, and is based on the security and dynamics provided by Microsoft through the 365 platform, which has all the required security certificates for its compliance with the General Data Protection Regulation.

Data is processed and managed by trained personnel and stored in a secure Microsoft Data Center.

All our affiliates / recipients provide guarantees of compliance with the Privacy Policy.

Your rights

You have the following rights with respect to your personal data:

  • The right to request copies of your personal data that concerns you and maintains our tutorial (access right).
  • The right to ask us to correct your personal data if it is inaccurate or not updated (right of rectification).
  • The right to request the deletion of your personal data when it is no longer required for us (right to delete).
  • The right to revoke (without retroactive effect) your consent to processing by sending a message to info@access.edu.gr. For example, consent to receive newsletters.
  • Your right to receive and transmit to your other Data Processing your personal data, in an appropriate format, to the extent that this is technically feasible and if your personal data has been processed upon your consent or was necessary for the execution of your personal data contract (the right of portability).
  • The right to restrict the processing of your personal data in case of disagreement with the accuracy or processing of your personal data.
  • The right to object to the processing of your data unless there are compelling and legitimate reasons for processing that override your interests, rights and freedoms.

Please note that the above rights may be restricted due to a legal obligation, such as when you request data deletion, and we must keep them under legislation, e.g. tax, etc., or for the exercise of legal claims. Also, your rights to delete personal data, oppose or restrict the processing of such data may not be met, in whole or in part, if it involves data necessary for the preparation and / or continuation of the contract / mandate between us, irrespective of the source of their collection.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Statement at any time. The applicable version will be posted on our official website.

The right to submit a complaint to a supervisory authority

For any question about how we process your personal data, please contact us at info@access.edu.gr.

For further requests, you can contact the Data Protection Authority.
In order to exercise your above rights and to resolve any questions regarding applicable laws on personal data, you may contact us.